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 Copyrights and restrictions of useDisclaimerLinks to Third Party SitesApplicable LawParental ConsentPayment OptionsPricingPrivacy PolicyReturn PolicySecurityShipping MethodsCopyrights and restrictions of use: All the content in this site is protected under Canada and International copy right laws. You may make a copy of such content for personal use to help in making your purchase decision. However all site design and statements, images are copy writed and may not be used by other retailers/companies. All commercial hits are evaluated and monitored. Because of Chiropharma's strict retail nature. Each logo/image is used with permission of its owners, neither the image or the description of that product, given by the manufacturer/distributor, is altered or misrepresented in any way by Chiropharma.com Ltd. Disclaimer: The content provided on this web of general nature and is meant to facilitate communication between you and your health care provider. It is not intended for diagnosis and cannot provide diagnosis for any particular person and should NOT BE USED AS A SUBSTITUTE FOR MEDICAL ADVISE THERAPY OR CARE. Chiropharma.com Ltd. is providing this site and its contents on an "as is" basis and makes no representations or warranties of any kind with respect to this site or its contents. Chiropharma.com Ltd. disclaims all such representations and warranties, including, for example, warranties of merchantability and fitness for a particular purpose. In addition, Chiropharma.com Ltd. does not represent or warrant that the information accessible via this site is accurate, complete or current. Neither Chiropharma.com Ltd. nor any of its directors, employees or other representatives will be liable for any damages arising out of, or in connection with, the use of this site, or its products and services. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Links to Third Party Sites: You may elect to shop or visit an affiliate site through a link from a page in our web site. The linked sites are not under our control and we are not responsible for the contents/goods presented in that site or in any subsequent links from that site. WE do not endorse our affiliate sites or their use of content. We provide the links to you as a shopping convenience. By providing you with these links the affiliate pays us commissions from any purchases you make. If you have any questions about this please contact customer service. We endeavor to provide you with quality links to name brand goods. If you have a concern with a particular product sold on these sites please contact the affiliate directly. In no event shall chiropharma.com Ltd. be liable with respect to the affiliate site, products services, or materials presented by that site. Applicable Law: WE make no representation that the content in this site is appropriate or available for use everywhere, and access to them from areas where this content is illegal is prohibited. Those that use this web site from other locations do so on their own accord and are responsible for compliance with applicable laws. Parental Consent: Parental Consent: Our privacy policy prohibits us from accepting members who are under the age of 13. Children under the age of 13 are free to explore our site, we require that they do so through a parent/guardian's consent/account. For any questions or concerns, please contact us at Chiropharma.com Ltd. Payment Options: Payment Options: We accept money order, American Express, Visa, MasterCard Paypal & only Bank Transfers for Geneve. Your Verified by Visa password helps ensure that only you can use your Visa card number to buy online. A small window will appear requesting your password once you input your card number, only if your card is activated for verified by visa. Press Here to Activate card If you are not yet participating in Verified by Visa, your Visa card will continue to work as usual. Pricing: Pricing: If a product's correct price is lower than our stated price you will be given the lower price. However if a price is mistakingly underpriced we will contact you for instructions before shipping. Price and availability information is subject to change without notice. All prices are in U.S. and Canadian Dollars. The exchagne rate may cause a decrease or increase of the total cost of your purchase by 1 or 2%. In the event it is less we will not contact you for the difference. If you notice that the purchase price is more by this nominal amount please contact customer service for a store credit. All exchange rates with purchases using Visa Or M/C or Paypal will reflect the credit card issuing banks rates and may include a foriegn exchange surcharge of up to 3% by your bank. Purchases made in Canadian funds or via Amex., being approved manually, by chiropharma will reflect Bank of Canada cash rates on the day of purchase. All Items marked as discontinued or on clearance are priced for final sale and are non-refundable! DUTY/VAT Charges We do not charge DUTY/VAT taxes. However, your country's customs may decide to charge you customs on your order. In such a case, it is your responsibility to pay all duty/vat taxes. If customs charges you taxes, and you fail to pay them within a reasonable time, customs attempts to collect these charges from us, and we will then charge your credit card upon receiving a bill from customs if such a case occurs. Privacy Policy: Privacy Policy: It is the policy of Chiropharma that customer information will not be given to any party not involved in bringing the product to you(e.g. factory, postal/shipping service). As customer service is our top priority, all information retained by Chiropharma regarding its customers is encrypted and is solely used to enhance services available to its customers. Such service is the auto register option we have at checkout. This feature securely retains your information so that you do not have to re-input data again on your next order. Your information will be used to email you a monthly newsletter to provide you the opportunity to find out about health issues and new products, as well as store specials. You may also use this newsletter as an opportunity to enquire about your topics of interest. You can at any time refuse to accept these newsletters by simply replying to the email. If you have any concerns or questions please do not hesitate to call us directly at 1866 411 3310 Return Policy: Return Policy: Chiropharma.com Ltd. offers to all its customers a 30-day money-back guarantee for all unopened products with the exeption of Laboratory tests and safety equipment including gas masks - these products are non refundable! Returns of unopened products must be through insured mail! Shipping and handeling charges are non-refundable and all returns will have a 15% re-stocking fee except if the product that you received is damaged or, if returned within 30 days due to a manufactureres defect. These items can only be exchanged for another smilar item. In the event of a return, simply inform us of your intentions and send the unused products to: chiropharma.com Ltd. ATTN: Returns 103, 1640 16th Avenue NW Calgary, Alberta T2M 0L6 Canada Phone: (403) 284 5413 Fax: (403) 398 3619 Toll Free: 1 (866) 411 3310 Please be sure to include the order confirmation that you were sent at the time you placed the order. This document will have your name, address, phone number, and email address. Please also include the reason for returning the product(s). In addition, feel free to contact us via email or phone to discuss any concerns that you may have. Chiropharma.com Ltd. will credit you in the payment method you used. Products that have been used may be accepted for store exchange under special circumstances such as manufacturers warranties. If you are considering returning an opened product please contact us via phone or email for further information. Similarly, Paypal customers will have a refund, for the above reasons, of the cost of the product within 30 days of the purchase. After 30 days the service charges we incure from paypal are non refundable as well. Cancelled Orders and Restocking Fees: Orders may be cancelled within 24 hour notice without a service charge. IF an order is cancelled at the time it has been shipped the cost of the item is credited to you once we get the package back, but you will still be billed for the shipping charges. Parcels that are claimed to have not been received will not be credited by chiropharma.com if the customer chooses delivery types other than expedited or express mail. The only exception is if chiropharma.com makes an error in inputing the address of delivery. Shipping and handling charges on refused shipments are the responsibility of the customer. Late shipments are inevitable during times of yellow alert. Please allow at least one week to compensate. Note - that costs of any charge-backs from credit card companies will be posted to your account when delivery is confirmed. Security: Security: Chiropharma.com uses Verified By Visa (VBV) Technology upon using your visa or master card as this is the latest and will be the standard in internet commerce. It simply means that new card holers will be asked a question only they can answer upon checkout to further gaurantee the security of their purchase. Further, Your order is made on secure IBM® servers. The information you send in from our store is first scrambled as it travels through the internet and decoded by our servers. We use Secure Socket Layer (SSL) technology to encrypt the information you send us when you place your order. The information cannot be read in transit. As a further security feature we DELETE ALL CREDIT CARD information after 14 days. A hard copy of your order and visa card is kept on file for your convenience so that you can re-order by phone or email. If you see the lock at the checkout process as shown below, this means everything is 100% secure and passed through a 128bit encryption level:  Shipping Methods: Shipping Methods:   In circumstances where the item is oversized, the extra fee charged by Canada post will be charged to your card as a second entry. We will use Canada Post as a preferred shipper in all cases unless you have a UPS account. If your order is for a larger item it may be shipped out directly from the manufacturer. At times we may use realtime calculations for shipping and you may notice a zero amount for shipping. this occurs when the item is oversized, and again the actual shipping fee will apply. Customer service may contact you with the exact shipping charge prior to delivery for your approval. Most oversized items, such as inversion units will have the additional shipping fees as calculated using Canada Post and these will show up as a second charge from chiropharma on your monthly statements. You can arrange your own shipping from our locations if you have a FedEx or UPS account. You will need to set this up with us prior to delivery. We can ship FedEx or UPS and have these companies bill you if you have accounts with these companies. Again, please arrange brokerage and time of pick up with us. The charge for shipping will then be deducted from the calculated amount of your bill and directly applied to your account with the FedEx or UPS by these companies. In all circumstances please inform us in the comments section of the order form. Chiropharma.com Ltd. will endeavor to deliver all products to the customer's location in the time frame specified. In the event that a particular item is out of stock, chiropharma will inform the customer and place them on back-order. In this case the price paid for the product will not change up except down as with a sale or promotion. The customer will be credited accordingly. Chiropharma will make every effort to obtain and ship products on the date chosen by the customer or same day of the order. However, since some items/larger items are shipped directly from a factory, the time for delivery may be increased by up to a week. Further, Chiropharma.com Ltd. takes no responsibility for product lateness due to lack of product availability or interruption of the delivery process. As such delays are presumed to be infrequent, chiropharma will endeavor to contact the customer, via email or phone, to inform the customer of any unfortunate time delay. Same day home and office delivery is available on instock items in Calgary, Alberta Canada. |
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